November 29, 2010

Resetting a Password

I forgot my password, how can I get a new one?

If you forget your password you can easily request a new password and gain access to your account, as long as you know your username and have access to the email account associated with your account.

  • Go to the sign-in form, and click the link that says "I Forgot My Password".
  • Enter your Username and your Email for this account.
  • If we find an account that matches your Username and Email combination, we will send an email with a temporary password to the Email address for this account.
  • Check your Email account (look in your junk folder if necessary), and use the temporary password to sign-in to your account. The temporary password will expire after 15 minutes, so be sure to act quickly. If it expires you can request a new password again.